We offer free standard shipping on all Australian orders over $100. We offer a flat rate shipment fee of $9.95 Australia Wide for all other orders.

Express shipping can be selected at checkout, for $12.95.

Returns:

Unopened products can be returned within 14 days of purchase at the buyers expense. We do not offer refunds. Products can be exchanged, or a credit note given.

Change of mind returns:
If you have changed your mind or accidentally ordered the wrong items, you can exchange these items within 14 days of receipt. Please note items must be unopened. The cost of return shipping is to be paid by the buyer. There will also be a $14.95 postage and handling fee. This fee covers the cost of Australia Post shipping back to you, and also the fee our warehouse charges us to accept and process the return, plus pack and send the replacement order.

If you have ordered during a period where we have offered a Buy 1 Get 1 Half Price or Buy 2 Get 1 Free Offer, these bundles must either be returned in FULL for a refund otherwise the total cost of the bundle will be divided equally amongst the journals for the purpose of calculating a refund value.

Damaged items/incorrect items sent at fault of Vanda Baby:
If items are damaged in transit or we have sent the incorrect order we will cover the cost of sending a replacement.